General Terms & Conditions
All rates are quoted subject to availability and alteration. All discounted rates quoted are limited offers and may be subject to a minimum nights stay.
While every effort has been made to ensure the accuracy of all information. The Bracken Court Hotel does not accept liability for any errors or omissions and reserves the right to change information.
Should you wish to cancel a reservation prior to arrival, the Bracken Court Hotel has a strict policy of 48 hours notice. In the event of the Bracken Court Hotel not being notified of a cancellation the first night's accommodation will automatically be charged to your credit/debit card provided at time of booking. 48hrs notice applies to arrival/departure date modifications.
In the case of Advance Purchase Rates, your credit/debit card will be charged in full at the time of booking.
Non-refundable and non-transferable deposit might be required for specific reservations including special attractions or events.
Check-in policy: Personal details such as full name, home address, phone number, email address will be required on check-in from all guests staying. Please note that for all bookings a valid credit card may be requested on check-in. This is not a charge but a pre-authorisation to cover any incidentals or charges during your stay. In the event of a guest not possessing a valid credit card, the property reserves the right to request a security deposit of up to €150 per room. This deposit will be refunded on check out – minus any charges that may have been incurred. The property reserved the right to request a valid form of photographic ID from all guests staying at any stage on check-in. In the event that a guest cannot provide a valid ID, credit card or security deposit at check in, the property reserves the right to refuse booking.
Payment: Full payment will be processed in the morning of arrival from the card provided at time of booking. Should you wish to pay with different card or voucher, please contact hotel at least 24 hrs prior arrival.
Cash bookings: Please note that for all cash bookings, a deposit of up to €150 per room and photographic ID will be requested at check in. This will be refundable on check out – minus any charges.
Hotel policy: Hotel policy dictates that only guests registered upon check in will be admitted to the room. If this policy is not adhered to, you may be asked to leave the hotel and no refunds will be given. Any guest found to be in breach of the Hotel policy and/or any guest that damage/soil a room will have their deposit retained and/or credit card charged with notice.
Smoking & damages policy: Please note that the Bracken Court Hotel operates a non-smoking policy in all of its bedrooms. We respectfully request that hotel guests do not smoke in their bedrooms. If during your stay or upon check out, it is found that you have been smoking in one of the bedrooms, you will be liable to a fine of up to €150.00. The Hotel reserves the right to charge any credit cards provided on check in or booking
For any special requests please do not hesitate to contact us directly. Please note the cost of your stay will be charged on to the credit/debit card provided on the morning of arrival, unless advised other wise by the guest prior to arrival.
General Cancellation Policy
Cancellation Policy: All regular bookings must be cancelled 48 hours prior to arrival in order to avoid a cancellation charge, which would be equivalent to one night's accommodation.
Advance Purchase Cancellation Policy: Advance Purchase bookings are non-refundable and non-transferable in the event of a cancellation, regardless of the time frame.
Amendments: 48hrs notice is required, if you wish to amend arrival or departure date, in order to avoid charge, which would be equivalent to one night's accommodation.
Non-arrival: In the event of a non-arrival (no-show), the first night’s accommodation charge will be applied to the credit/debit card that was used to guarantee the booking or billed back to the company where credit facilities are established.
Rates: All rates quoted are subject to availability at time of booking and are subject to change.
Deposit: There is no booking deposit, unless othervise stated. Full payment for the stay will be processed from the your card on the morning of arrival.
Check-in Time: From 4.00pm onwards Check-out Time: Before 12.00pm
Privacy Policy
Our Privacy Policy at the Bracken Court Hotel (Hotel), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent.What information is collected about you? How do we use it?We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:• Enter your email in our promotions• Send marketing communications or surveys to you• Respond to your questions or suggestions• Improve the quality of your visit to our siteYou can opt-out of any of these promotions by emailing the hotel directly.We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.
Secure Reservations If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (Booking Engine) provided by our booking management system vendor Net Affinity.All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Children's Privacy & Parental ConsentPlease be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.
Links Provided To Other Sites Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Your Consent To This Privacy Policy Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.
Policy Modifications & Contacting HotelHotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact: +353 1 841 3333
Cookies Policy
Cookies When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.1. What are the different types of cookies?
There are several categories of cookies:o Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user's operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.o Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.o Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).o Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.o Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".o Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," "Viadeo," etc.Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.
2. Why does the Hotel use cookies?
Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:o adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used etc.)o store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websiteso collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usabilityo put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)o offer you, through advertisements, personalized content that is likely to be of interest to you.Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The Court Yard Hotel cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.